Slide switch to view FAQs about classes & tours.
Tours
Due to the necessity of the tour company to arrange ahead of time and pre-pay for bus accommodations, admission tickets, and meals, no refunds will be issued after the date stated on the reservation confirmation.
Classes
Full refunds will be issued if registration is cancelled by the member five (5) business days prior to the class start date. Online service fees are non-refundable. As of May 1, 2023, no credits or refunds will be issued to students who withdraw less than five business days before the course start date.
If you paid by cash or check, the refund will be issued to your account. Please contact a Customer Service Representative (520-625-3440) to request the refund be issued by check. If you used a credit card, you will receive a credit on your card. Please allow up to fifteen business days for your refund to be processed.
Some instructors allow drop-ins. For a fee you can attend one class to see if it is a good fit, or to better fit your schedule. Our Drop-in Policy is as follows: Please check the course description to confirm the class allows drop-ins. Check with a CSR to confirm the class is active (not cancelled). Drop-in availability is determined by class enrollment: drop-ins are not accepted in a full class. Please check the course description or with a CSR for any dates that the class will not be held or dates the class may be moved to another facility. Payment will be made to instructor at the beginning of class by cash or check made payable to GVR. Check the course description for the drop-in fee. To ensure a seat in class, registration is recommended.
You have four options when it comes to registering for a class. We recommend registering early, especially in the busy seasons as classes fill up quickly.
No, most of our classes are open to the public. There is an additional $10 fee per class for non-GVR members. Registration opens two weeks prior to the start date of the course. (Note: Ceramics, Clay Studio, and Lapidary classes are reserved exclusively for GVR members.) You may receive “Class Pass” upon registration and must acknowledge in writing that you will abide by GVR policies while attending courses at our centers. Non-members may attend a course that allows drop-ins if there is space available.
Participant Cancellation
Instructor/GVR Cancellation
All of GVR’s instructors are contractors. Instructors are responsible for creating the curriculum and setting the class fees as well as any material fees assessed. GVR partners with Pleasurebent Tours and Gray Line Tours to offer travel opportunities for our members and their guests. We have a long-term relationship with Pleasurebent Tours, who hosts all of our domestic trips and tours. As of 2017, we began partnering with Gray Line Tours to host international trips to Rocky Point, Mexico. These partners choose a fee that will cover all of the activities involved in the trips. We are happy to have these two companies as part of the GVR family!
We always encourage people to put their name on the waitlist. There is no cost and sometimes people get sick, go on vacation, or overbook their schedules and need to drop out. Waitlists also allow staff to see when there are more people interested in a class or event; sometimes we are able to add a session or increase the capacity.
GVR offers class registrations and ticket purchases through Active Net. Members will use GVR followed by the number printed on their membership card as your login (ex. GVR123456). New to Active Net? Learn more here.
Yes! You can view all classes and activities online without registering. If you find an activity you wish to register for, you can simply add the activity to your Wish List and enroll at a later time.
We do not post instructor contact information, but most instructors welcome the opportunity to speak with you. Please call our main number (520.625.3440) or see a CSR and they will be happy to provide you with the instructor’s phone number or email address.
Instructors may assess an additional fee for materials or supplies required for the class. These fees could cover glass, handouts, paint, etc. Material fees are paid directly to the instructor at the first class via check or cash.
All tours depart from the Desert Hills center at 2908 S. Camino del Sol in Green Valley. Please park at the far end of the upper parking lot to allow space for those who are visiting or attending events at the center. Please arrive early for check-in and loading. Plan to arrive thirty (30) minutes prior in the fall and winter and fifteen (15) minutes prior in the summer time. There are restrooms in the center if you should need to visit them prior to departure.
GVR distributes three (3) catalogs each year. Winter catalogs usually arrive in centers the last week of November and registration begins the first Monday in December. Summer catalogs arrive in centers around the first week in April and registration begins the first Monday in April. Fall catalogs generally arrive the last week of August and registration begins the second Monday in September.
GVR is always looking for new content and instructors! All instructors are contractors, which allows us to bring members a diverse catalog. The initial application process is 1) submit a resume specific to your education for the course you propose to teach 2) submit a course proposal. For more information on teaching a class for GVR, please email Classes@GVRec.org.
Of course! We try our best to ensure we are fulfilling your needs. We will assess the need for the course and if it is a desired offering, we will attempt to locate an instructor to carry out the instruction. Please email us at Classes@GVRec.org for more information.